Terms & Conditions
The Designer Consigner Terms & Conditions
- About
These terms and conditions relate to the detailed sale and purchase of goods on consignment through The Designer Consigner. The Consigner (“you”) agrees to provide the Goods to The Designer Consigner (“we”, “us” or “our”) for sale or purchase on the terms and conditions set out here - Acceptance of terms and conditions
By clicking, signing, or simply replying through our website or any social media platforms “agree”, you are deemed to have entered into a legally binding agreement upon these terms and conditions with The Designer Consigner (“we”, “us” or “our”) - Consignment process Consignment basis
The process to be followed in order for Goods to be accepted for sale by The Designer Consigner (“we”, “us” or “our”), subject to the rest of these terms and conditions, are as follows:
Summary
(a) Item must be in saleable condition – items must be clean and ready for sale, TDC will not accept items that are dusty dirty or have avoidable marks on them. The decision to approve/disapprove will be up to The Designer Consigner (“we”, “us” or “our”) discretion. Any “dirty/dusty” and avoidable marks presented to The Designer Consigner is to be charged to you “The Seller”. The “dirty/dusty and avoidable marks on items presented to The Designer Consigner to be charged a surcharge of $30 at the discretion of The Designer Consigner (“we”, “us” or “our”). This clause indicates that if a customer brings items to The Designer Consigner “dirty/dusty and with avoidable marks” The Designer Consigner has the right to charge $30 in lieu of cleaning these items for “The Consigner (“you”). This price will be deducted upon sale of item and/or charged to The Consigner (“you”) if item is not sold .
(b) $25 Authenticity fee is charged on all items provided to The Designer Consigner (even if receipts provided). Charges noted above are taken off final sale price of item.
(c) If item is not sold, the $25 authenticity fee is charged to The Consigner (“you”) before returning the item (authenticity certificate is provided).
(d) We hold a money back guarantee on all The Designer Consigner (“we”, “us” or “our”) items so items are to be authenticated by our trusted reputable service provider(s). This is a compulsory requirement.
(e) If an item is found to be counterfeit a $200 charge will be issued to The Consigner (“you”). If payment is not made, the item deemed counterfeit will be taken and destroyed. The Designer Consigner (“we”, “us” or “our”) do not accept counterfeit goods and pride themselves on authenticity. The Designer Consigner will not sell any items without an authenticated certificate sourced by one of its trusted partners.
(f) The Designer Consigner (“we”, “us” or “our”) will only list items on behalf of ‘you’ the consigner if the item is in The Designer Consignee’s possession and not listed for sale with any other party/business/platform including ‘you’ as the Consignee. This gives The Designer Consigner (“we”, “us” or “our”) the opportunity to market and advertise to the best of its ability in order to get The Consigner (“you”) a sale.
(g) Items will be in The Designer Consigner (“we”, “us” or “our”) possession for 90 days; whilst The Designer Consigner (“we”, “us” or “our”) appreciate The Consigner (“you”) may change your mind, once an item is in The Designer Consigner (“we”, “us” or “our”) possession and The Consigner (“you”) decide to not sell, The Designer Consigner (“we”, “us” or “our”) charges a $100 early release fee to cover its costs. This fee is payable before the return of the item. The Consigner (“You”) will be responsible for collecting the item, if The Consigner (“you”) must have the item posted, postage and insurance costs are The Consigner (“your”) responsibility.
(h) No bullying or harassment will be tolerated. An automatic block with no warning will be made.
Sell with The Designer Consigner
- Consignment with The Designer Consigner (“we”, “us” or “our”) The Consigner (“You”) must provide The Designer Consigner (“we”, “us” or “our”) with a request for consignment (“Consignment Request”) specifying all relevant details of the Goods to be consigned, the quantity to be supplied (via photos to be sent to one of the platforms for The Designer Consigner)
- The Consigner (“You”) may choose to specify a minimum sales price in respect of the Goods, which is the minimum price at which each unit of the Goods can be offered for sale (“Minimum Price”). This price must not exceed 25% above retail price. Final decision on price for sale is entitled for The Designer Consigner (“we”, “us” or “our”) to decide unless otherwise agreed. This price must not be excessive and unreasonable where the probability of a sale is nil or a significant low. Final decision on price for sale is entitled for The Designer Consigner (“we”, “us” or “our”) to decide unless otherwise agreed.
- The Consignment Request will be reviewed by The Designer Consigner (“we”, “us” or “our”) and may decide at The Designer Consigner (“we”, “us” or “our”) sole and absolute discretion which Goods The Designer Consigner (“we”, “us” or “our”) will accept for consignment. Decision could take 24-48 hours. Confirmation of this decision will be communicated in a confirmation of acceptance (“Confirmation”) which will state which Goods we are willing to accept for consignment, as well as confirmation of the minimum sales price, if applicable, and our commission rate in respect of the Goods.
The Consigner (“You”) will then deliver to The Designer Consigner (“we”, “us” or “our”) only the particular Goods as are specified in the Confirmation. Options available for collection of item through The Designer Consigner (“we”, “us” or “our”) – this includes The Designer Consigner (“we”, “us” or “our”) collecting the item with The Consigner (“you”) consent to the place of address ($20 travel fee applicable and this option in only available where there The Designer Consigner is able to collect within 20kms of where we are located) or postage (this included the responsibility of The Consigner (“you”) of ensuring it is delivered safely, this may result in extra costs through postage services (insurance fees etc) to add, The Designer Consigner (“we”, “us” or “our”) offer drop offs to 2 locations, these will be disclosed once item is approved and given as an option. Any costs associated with delivery will be at The Consigner (“you”) expense. Goods are to be delivered at The Designer Consigner (“we”, “us” or “our”) address Sydney, New South Wales. The Consigner (“You”) may also wish to provide associated marketing materials, which The Designer Consigner (“we”, “us” or “our”) may choose to accept at its discretion, this includes but not limited to providing additional items such as box dust bag shopping bag etc The Designer Consigner (“we”, “us” or “our”) shall then use reasonable efforts to sell the Goods accepted for consignment. - Sale of Goods
(a) 15% flat rate on final sale of item is charged to The Designer Consigner (“we”, “us” or “our”)
(b) $25 authenticity fee payable by The Consigner (“you”) – if sale is made, $25 is deducted from the final sale price of item
The Goods will be advertised for sale on The Designer Consigner (“we”, “us” or “our”) website and (or) social media platforms in such a manner and for such a time as we The Designer Consigner (“we”, “us” or “our”) in its discretion, deem to be appropriate. Minimum time for sale of item is 90 days. The sale price must not be less than the Minimum Price but is otherwise at The Designer Consigner (“we”, “us” or “our”) discretion. The Consigner (“You”) may request a change to the Minimum Price for any Goods which have not yet been sold by way of written notice. The Designer Consigner (“we”, “us” or “our”) reserve the right to decide whether to accept any such request. If The Consigner (“you”) request is accepted, The Consigner (“you”) agree that implementation of the change may be delayed by as much time as is reasonably necessary to update The Designer Consigner (“we”, “us” or “our”) platforms and systems with the new Minimum Price. With the exception of Minimum Price, make no guarantees as to the sale of any Goods listed on The Designer Consigner (“we”, “us” or “our”) platforms, including as to whether they will be sold, when or at what price they may be sold. - Proceeds of sale
(a) Upon receipt of the proceeds of a sale, the proceeds will be applied as follows: Firstly, to the payment of any sales taxes incurred by The Designer Consigner (“we”, “us” or
“our”) ;
Secondly to the payment of The Designer Consigner (“we”, “us” or “our”) commission rate as specified above; and
Finally, the remaining proceeds will be paid to The Consigner (“you”).
(b) The Designer Consigner (“we”, “us” or “our”) will pay to The Consigner (“you”) the share of the proceeds within 2-4 business days of whichever is the later of either the date of sale of any Goods, or the date upon which the customer can no longer make any claim with respect to the Goods.
Payment shall be made by Bank transfer unless otherwise specified.
6. Withdrawal of Goods
(a) If sale has not been made within the 90 day period, The Consigner (“you”) are required to notify The Designer Consigner (“we”, “us” or “our”) if The Consigner (you”) wish to continue for The Designer Consigner (“we”, “us” or “our”) to attempt to sell the item or to provide a time and day to collect the item (it is The Consigner (you”) responsibility to collect items from The Designer Consigner (“we”, “us” or “our”) )
(b) The $25 authentication fee is to be paid in full alongside any additional fees incurred during the process of consigning with The Designer Consigner (“we”, “us” or “our”) , this may include the travel fee if this service was used.
(c) Upon the election of either The Consigner (“you”) or The Designer Consigner (“we”, “us” or “our”) , to have item to be withdrawn from consignment after 90 days provided that they have not yet been sold and that notice has been given of the decision. These goods are deemed “Withdrawn Goods”.
Where The Designer Consigner (“we”, “us” or “our”) decide that Goods are to be withdrawn, The Designer Consigner (“we”, “us” or “our”) reserve the right to make that decision in our sole and absolute discretion.
Withdrawn Goods shall be returned by The Designer Consigner (“we”, “us” or “our”) to The Consigner (“you”) at your expense. Pick-up or payment of shipping costs must be completed within No return days of notice of the withdrawal. If The Consigner (“you”) do not do so, those Withdrawn Goods may be deemed “Abandoned Goods”
(d) If The Consigner (“you”) decide to change your mind and claim early withdrawal of the item after it is agreed upon and The Designer Consigner (“we”, “us” or “our”) has possession of the item, a $100 fee will be charged to The Consigner (“you”) as an early release of consignment with The Designer Consigner (“we”, “us” or “our”) . This fee is payable by The Consigner (“you”) before the release of the item. - Ownership of Goods
(a) Title to the Goods remains with The Designer Consigner (“we”, “us” or “our”) until the point in time when we sell the Goods to a third-party buyer.
(b)Notwithstanding anything else in these terms and conditions, any Abandoned Goods (counterfeit) shall be The Designer Consigner (“we”, “us” or “our”) property and we will have no liability to The Consigner (“you”) in respect of Abandoned Goods.
- Representations
The Consigner (“you”) represent and warrant that any and all information which The Consigner (“you”) provide about the Goods is accurate, that The Consigner (“you”) are the valid and lawful owner of the Goods, and that The Consigner (“you”) have the right to sell the Goods. - Risk
(a) The Consigner (“You”) bear all risk in the Goods until ownership passes to the customer, subject to the following.
(b) The Designer Consigner (“we”, “us” or “our”) shall have no liability to The Consigner (“you”) or any third parties for loss or damage of the Goods in transit to The Designer Consigner (“we”, “us” or “our”) or to customers.
The Designer Consigner (“we”, “us” or “our”) will take all reasonable steps to prevent any loss or damage of the Goods when they are in The Designer Consigner (“we”, “us” or “our”) possession. If any loss or damage to the Goods occurs after delivery of the Goods to us and prior to return of the Goods to The Consigner (“you”), this will be considered to be a sale of the Goods to The Designer Consigner (“we”, “us” or “our”) at their undamaged price, entitling The Consigner (“you”) to payment of the associated proceeds. However, if the Goods are damaged or lost by any event beyond The Designer Consigner (“we”, “us” or “our”) reasonable control, The Designer Consigner (“we”, “us” or “our”) bear no responsibility to make any payment in respect of such damage or loss
- Customer returns and allowance
The Designer Consigner (“we”, “us” or “our”) reserve the right to not accept returns of Goods or make allowances in respect of Goods where, in The Designer Consigner (“we”, “us” or “our”) good faith judgement, this is appropriate having regard to The Designer Consigner (“we”, “us” or “our”) money back guarantee policy. The Designer Consigner (“we”, “us” or “our”) money back guarantees are subject to authenticity of Goods. If an item is deemed counterfeit after three third party services agree to, such allowances or returns will be treated as an adjustment to the proceeds to be paid to The Buyer. The Consigner (“you”) will be charged for misleading and attempting to provide The Designer Consigner (“we”, “us” or “our”) with a counterfeit item. - Miscellaneous
This agreement supersedes all previous agreements, understandings, negotiations, representations and warranties about its subject matter and embodies the sole and entire agreement between us The Designer Consigner (“we”, “us” or “our”) and The Consigner (“you”) about its subject matter.
Purchase of goods through The Designer Consigner (“we”, “us” or “our”)
- The process to be followed in order for Goods to be accepted for purchase by The Designer Consigner (“we”, “us” or “our”) , subject to the rest of these terms and conditions, are as follows:
(a) Once “sold” has been commented or direct messaged, The Buyer (“you”) have committed to buying the item, please make sure The Buyer (“you”) inspect all photos before committing
to buying.
(c) No holds on items, 20% non-refundable deposit is required for The Designer Consigner (“we”, “us” or “our”) to hold the item for The Buyer (“you”) within 24 hours of agreeing to purchase the item, it is then The Buyer (“you”) responsibility to make full payment or notify The Designer Consigner (“we”, “us” or “our”) of intentions of agreeing upon a payment plan or making full payment
(d) Once The Buyer (“you”) makes full payment (postage fees apply) The Buyer (“you”) will be sent out the item purchased. Item will not be sent out or finalised until full payment is processed and cleared.
(e) no refunds or exchanges on any of the items please ensure The Buyer (“you”) are 100% committed on the item before purchasing
(f) The Designer Consigner (“we”, “us” or “our”) provides no warranty, either express or implied, with the respect to the items offered for sale on our platforms, including and without limitations to any warranty on all items sold on any of our platforms. The items offered for sale on our platforms are provided with strict descriptive explanations and are on a “second hand” basis. The Buyer (“you”) assumes all risks and responsibilities for the selection, use and purpose of the items purchased with The Designer Consigner (“we”, “us” or “our”) once sale is finalised and received by The Buyer (“you”) end. By using our platform through purchasing with The Designer Consigner (“we”, “us” or “our”) The Buyer (“you”) acknowledge and agree to this no warranty clause.
The Designer Consigner (“we”, “us” or “our”) expressly provided to the contrary, and to the extent permitted by law, make no representations or warranties of any kind, express or implied as to the operation of your access to or the results of your access to the Software or the Site (including any related or linked websites/platforms) or the correctness, accuracy, timeliness, or completeness or reliability of the information, content, materials or products included on the Site and social media platforms.
Money back guarantee terms;
- The Designer Consigner (“we”, “us” or “our”) guarantees authenticity to every item sold. We stand behind the authenticity of our items sold and offer a money back guarantee with strict terms;
A. Buyer (“you”) has 3 days from the date of receiving the item to verify its authenticity. During this period, buyer (‘you”) are encouraged to thoroughly inspect the item and address any concerns or doubts regarding items authenticity.
B. Upon receiving item, buyer (“you”) should promptly ensure the authenticity of the item if in doubt of its authenticity. We undergo extensive authentication through our trusted services, including in – house inspection. If the buyer (‘you”) is in doubt of the item received; the buyer (“you”) and The Designer Consigner (“we”, “us”, or “our”) will involve a second authentication service to have the item authenticated; if the item is deemed authentic, the buyer (‘you”) will be liable for any fees incurred to the authenticity process. If the item that belongs to the buyer (“you”) and the authentication service deems the item as counterfeit; The Designer Consigner (“we”, “us”, or “our”) is liable for the fee incurred as well as a full money back to the buyer (“you”), the item in doubt will be forfeited to The Designer Consigner (“we”, “us”, or “our”) before full refund is processed.
C. In the event the item is not returned, the refund will not be processed until the item is returned and inspected by The Designer Consigner (“we”, “us”, or “our”) – The Designer Consigner takes extensive proof of all items in stock and ensure the serial numbers along with all photos of items sold and posted with the utmost care and due diligence, we hold a high reputation of ensuring items in our possession are authentic. In the rare event the item is in doubt by the buyer (“you”), we will do our utmost best to help and support during the process. The Designer Consigner (“we”, “us”, or “our”) always ensure our customers are happy with each purchase made.
Payment Plan Terms and conditions
The process to be followed in order for Goods to be accepted for payment plan by The Designer Consigner (“we”, “us” or “our”), subject to the rest of these terms and conditions, are as follows:
(a) A Non-refundable deposit of 20% is required to secure the payment plan within 24 hours of agreeing to purchase the item
(b) Weekly payment plan options are available for a minimum of $500 purchase:
- $500 = 4-equal weekly payment instalments
- $501-1000 = 6-equal weekly payment instalments
- $1001-2000 = 8- equal weekly payment instalments
- $2000 + = 14-equal weekly payment instalments
- Payment plan will commence once the 20% deposit has been received.
(c) Equal weekly instalments are mandatory and are strictly to be made on time.
(d) Item(s) will be posted (at an additional cost) once payment has been made in full.
(e) No refunds or exchanges once payment plan commences.
(f) If The Buyer (“you”) are unable to finalise payment plan by the due date The Buyer (“you”) will forfeit payment plan and lose the item that has been secured.
(g) The payment plan is an agreement bound by The Buyer (“you”) and The Designer Consigner (“we”, “us” or “our”)
All items listed are in high demand and the only way to secure the item is through a payment plan. This will safely ensure the security of the item until the final payment has been made.
- All payments are to be made on time to ensure The Buyer (“you”) do not lose the payment plan. If the payment plan is forfeited due to non-payment, the item will be relisted on The Designer Consigner (“we”, “us” or “our”) site, and any deposits or instalments made will be non-refundable.
- The Designer Consigner (“we”, “us” or “our”) prides itself on making luxury items affordable to all, and therefore we do our best to source your dream luxury piece at an affordable price.
- The option to pay in full is also available.
- Miscellaneous
This agreement supersedes all previous agreements, understandings, negotiations, representations, and warranties about its subject matter and embodies the sole and entire agreement between us The Designer Consigner (“we”, “us” or “our”) and The Consigner (“you”) about its subject matter.